Shipping & Delivery​

We are proud to offer worldwide shipping on all orders.

All orders will be dispatched from our warehouse within 3 business days.

Standard International Shipping: 8-20 business days.

In peak periods please allow for up to 6 business days for dispatch.

*All shipping times exclude clearance/customs delays


We will process your order within 48 hours and you will receive a notification email. Usually, Orders received on weekends and national holidays will be processed on the next business day.

Shipping Information​

Please allow between 8-20 days for your order to arrive. If more than 30 days have passed please email us at contact us page to review the status of your order. Refunds will be handled through email if necessary.


  • Express shipping to Russia and Brazil is not available.
  • Delivery delay due to selling season & bad weather conditions, etc.

Tracking Information​

You will receive an order confirmation email that includes an order number and tracking number(Only for orders with tracking information). You could always track your package directly on our Tvrya TRACK ORDER page with your order number.

We have Monday-Friday customer service between 9:00 am – 6:00 pm, Shanghai China Time.